Telephone and Address

Toll-Free: 1-800 Bloody Mary (256-6396)
Local: (727)584-2093
Mon. thru Fri. 9AM to 5PM EST

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Corporate Offices
Bar Supplies.com
1990 Lake Avenue SE
Largo, Florida, USA 33771

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Conditions of Use

99% of orders will leave here and arrive to our customers without problems or delays, but please keep in mind that this is an internet order business. As with all internet order businesses, we have to depend on outside entities to deliver products. Currently, we use the US Postal Service and the United Parcel Service (UPS) to transport packages to our customers. These are two of the best in the business, but sometimes problems or delays do arise. If your package is running extremely late, please contact us to utilize our resources to figure out what the problem is. Domestic orders running late will typically show up on one end or the other within 30 days while international orders may take longer. Rest assured that we will do our part to resolve any problems that arise and you will not be expected to pay for items that were not delivered to the address you have chosen. Please make certain that all the information you enter is correct to ensure fast, efficient delivery.

If you are in a country other than the United States, please be aware that your country's customs service may impose duties (fees) on merchandise you are importing, as well as, or in addition to, brokerage fees from the shipping carrier. This may come as a bill from them or they may hold your shipment until fees are paid. This website does not collect these fees, or similar types of fees, when ordering. It is the costumer's responsibility to pay duties, import fees, brokerage fees, etc. Once again, if your package is running extremely late, please contact us to utilize our resources to figure out what the problem is.

Out of Stocks
With a catalog of products this large, there are rare occurrences where our warehouse has run out of stock on an item before it is disabled online. If you have successfully ordered a product that is out of stock, we will AUTOMATICALLY refund you the cost of that product and ship the remainder of your order when applicable.

Changing Your Order
Orders cannot be changed after one hour from being placed, nor can orders be changed after being shipped (whichever is most recent). Please contact us right away if you need to make a change.

Drop Ships
If you order a product that indicates it is drop shipped from one of our vendor partners, please be aware additional time may be needed to provide tracking information. If you are in a country other than the United States, please be aware that your countries customs service may impose duties (fees) on merchandise you are importing. This may come as a bill from them or they may hold your shipment until fees are paid. Once again, if your package is running extremely late, please contact us to utilize our resources to figure out what the problem is.

Satisfaction Guarantee:

Satisfaction Guaranteed on all of our products returned in original condition within 30 days for a refund or exchange. All returns are subject to an RMA approval prior to return. Restocking fees may apply. All damaged products must be reported to us for exchange within 7 days of delivery, as we must file these requests with our carriers. Reported issues past 7 days may be disqualified from RMA replacement and further support. All returns are subject to an RMA approval prior to return. Please visit our Contact Page and use the Ticket System to request an RMA return notification. Returns will not be accepted unless they are complete. All original boxes, packing materials, parts, components and pieces must be returned to us for a return to be processed. If anything from the original product, including packing material, isn’t included in the return, a refund or exchange will not be granted. Packages must have the RMA number written on at least 3 sides of the box being returned to be properly processed.

Products that are returned that were purchased using a credit card or eCheck are subject to a 15 % charge to cover credit card or eCheck processing fees. Orders cancelled after processing, but prior to shipping are subject to a 10 % charge to cover credit card processing fees. Videos and CDs are subject to a 10 % restocking fee. Shipping charges are non refundable.

Issues with packaging, incorrect or missing items, or other order errors must be reported within 7 days of delivery. Any missing or damaged items must be reported within 7 days of delivery.

BarSupplies.com will not be held accountable for the misuse of any products. BarSupplies.com makes every effort to ensure that your package is packed and shipped correctly. However, from time to time occasional errors are made. If you receive an incorrect item please contact our customer service department for assistance in correcting the error. We may request that the incorrect item be returned to us at our expense. If the item is not returned you may be charged for the incorrect item.

If you are in a country other than the United States, please be aware that your country's customs service may impose duties (fees) on merchandise you are importing. This may come as a bill from them or they may hold your shipment until fees are paid. Once again, if your package is running extremely late, please contact us to utilize our resources to figure out what the problem is.

BarSupplies.com will not be held accountable for the misuse of any products. BarSupplies.com makes every effort to ensure that your package is packed and shipped correctly. However, from time to time occasional errors are made. If you receive an incorrect item please contact our customer service department for assistance in correcting the error. We may request that the incorrect item be returned to us at our expense. If the item is not returned you may be charged for the incorrect item...

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